Shipping policy

Shipping Policy

 

This policy applies to all orders worldwide. By placing an order on our store, you agree to the terms outlined below.

ORDER PROCESSING & TRANSIT

TIMES

• Processing Time: Please allow 1-9 business days to process, prepare, and package your order.
• Express Shipping: Once shipped, orders typically arrive within 1 -14 business days, depending on your location and customs
• Split Shipments:

We ship items as they become available. If your order contains both pre-order items and in-stock items, we will ship the available items first. This means you may receive your order in multiple packages delivered at different times.

Note: Shipping time does not include the processing period.

Delays may occur due to customs, holidays, or courier-related issues.

PRE-ORDERS

Items marked as Pre-Order (or PREORDER AFTER A PREMADE HAS SOLD OUT) are custom or reserved in advance and require additional fulfillment time.

• Fulfillment Time: Pre-orders take 1 to 3 weeks to be fulfilled before entering the standard shipping and processing queue.
• Once fulfilled, pre-orders are subject to the standard 1-9 business day processing time and 1-14 day shipping window.
• Pre-orders are charged at the time of purchase and are non-cancellable once placed, as production starts immediately.

If your pre-order has not shipped within 3 weeks, you may contact plutomaniansco@gmail.com request a full refund to your original payment method.

Chargeback Notice: Filing a chargeback within the valid fulfillment window (1-3 weeks + processing/shipping) is considered a policy violation.

We retain detailed order records and will dispute chargebacks with evidence of your policy agreement at checkout.